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For Parents

The staff in Office of Academic and Student Services is available to assist parents with questions or concerns that pertain to the School of Education and your student’s academic success. 

Your Contacts in the Office of Academic and Student Services are:

Amie Redmond amredmon@syr.edu • 443-2506 Assistant Dean for Academic and Student Services
Contact Amie if you or your student has a problem, issue, or concern that requires a higher level of authority, or a confidential matter to discuss.

Carol Dewitt cedewitt@syr.edu • 443-2506 Assistant to the Assistant Dean
Contact Carol if you or your student would like to speak with or meet with the Assistant Dean.

Pam Hachey pkhachey@syr.edu • 443-2526 Assistant Director of Academic Advising
Contact Pam if your student’s last name begins with A-K and you want information regarding academic decision making, course registration, minors, program changes, progress towards degree and graduation requirements, or to discuss college-life issues. Other topics include college academic success and workshop options, summer programs at SU, and any other academic related issue.

Carol Radin cvradin@syr.edu • 443-9320 Assistant Director of Academic Advising
Contact Carol if your student’s last name begins with L-Z and you want to discuss academic decision making, course registration, minors, program changes, progress towards degree and graduation requirements, or to discuss college-life issues. Other topics include college academic success and workshop options, summer programs at SU, and any other academic related issue.

Crystal Ross crross@syr.edu • 443-9319 Office Coordinator/Receptionist
Contact Crystal if you have more generalized questions. 

Linda DeFrees ladefree@syr.edu • 443-4759 Coordinator of Career Services and Certification|
Contact Linda with New York State teacher certification questions.

The SU Parents Office is here to promote awareness of and involvement in your student's educational experience. The mission of the Parents Office is to meet your special needs and assist you in helping your student.

Syracuse University is unique in many ways. One of those ways is to have an office just for you–the parents and guardians of our students–within the Division of Student Affairs. We urge you to take an active role in your student's SU experience. By sharing academic and social activities, you will experience the same excitement, discoveries, challenges, and changes your son or daughter encounters at college. Sharing will strengthen old bonds and create new ones, making it easier for you to understand and support your student.